Payment: All payment options are on each listing. I prefer PayPal payments and expect payment within 5 days of the date of sale. If you purchase more than one item....we love to combine....I will gladly adjust the shipping charges when it's appropriate to parcel the purchases together.
Shipping: Shipping charges for U.S. and Canada are on each listing. If in Ontario the postage may be lower, contact me for an adjustment. All other Countries please ask for a shipping quote.
We ship 1 to 2 business days from the date of your cleared payment. International buyers are responsible for paying all import duty, tax and fees which may be collected by your country when the parcel arrives.
Packaging: I have learnt thru years of shipping and receiving pottery that you must wrap breakables until you can't feel the item, then pad it in the box so there is no movement. This helps to insure your parcel can withstand any "football passes" en route. I pledge to package your parcel with care.
Refunds and Exchanges: I want you to be happy with your purchase, so if your not 100% satisfied, you can return it within 7 days for a full refund minus shipping costs. The return shipping cost must be at your own expense.
Questions and Comments? are always encouraged. Feel free to contact me thru ecrater "ask seller a question" or email to firstname.lastname@example.org